PoleBuddy Support
  • PoleBuddy Home
  • Support Home
  • Topics
    • Getting Started
    • Using PoleBuddy Every Day
    • Customizing PoleBuddy
    • Event Management
    • Planning and Financial Reports
    • News, Updates, and Service Notifications
  • FAQs
  • Online Status
  • Account
  • Courses
  • Creating and Editing Contacts
  • Customizing PoleBuddy
  • Disclaimers
  • Enrolments
  • Equipping Your Studio
  • Financial and Accounting
  • Frequently Asked Questions
  • Getting Help
  • Getting Started
  • Integrating with External Services
  • Invoices
  • Legal
  • Miscellaneous
  • Retailing
  • Studio
  • Timetabling/Scheduling Your Classes
  • Update Announcements
  • Using PoleBuddy Every Day
  • All Docs

Support Home

  • Getting Started

    • New Business Setup Wizard
    • You've setup finished the wizard, what now?
    • Terminology
    View Details
  • Creating and Editing Contacts

    • Create or Edit a Contact
    • Password Resets
    • Staff Permissions and Access Control
    • Managing Staff Pay Rates
    View Details
  • Equipping Your Studio

    • Touchscreen Kiosk
    • Point of Sale (POS) Screen
    • TV and External Displays
    View Details
  • Update Announcements

    • SCA Payment Changes
    View Details
  • Courses

    • Adding your courses
    • Creating Privates
    View Details
  • Timetabling/Scheduling Your Classes

    • Courses, Periods, (Enrolment) Blocks, and Classes
    • Weekly Planner
    • Course Timetabler
    • Download/Export Timetable
    View Details
  • Enrolments

    • Enrol a Student
    • Withdraw a Student
    • Switching an Enrolment
    View Details
  • Invoices

    • Raising an invoice
    • Make a payment
    • View an invoice
    • Edit an existing invoice
    • Discounting Invoices
    • Deleting/Voiding (Cancelling) an Invoice
    • Refunding a Payment
    View Details
  • Disclaimers

    • Creating a Disclaimer
    • Editing a Disclaimer
    • Viewing Disclaimers
    View Details
  • Frequently Asked Questions

    • Payment FAQs
    • Security FAQs
    • How do I clear my browser's cookies and cache?
    • Stripe FAQs
    • Do I need to back-up my data?
    View Details
  • Miscellaneous

    • Tags
    • Feedback Template
    • Quick Access Menu (Gold Star)
    • Locations
    View Details
  • Using PoleBuddy Every Day

    • Taking it Mobile (Phone and Tablets)
    • Managing Web Site Content
    • Processing Payments
    View Details
  • Studio

    • Tracking User Attendance and Progress
    • Managing Enrolments
    View Details
  • Retailing

    • Memberships
    • Creating and Editing Products
    • Vouchers
    View Details
  • Legal

    • Incident Registrar
    • GDPR
    View Details
  • Integrating with External Services

    • Integrating with Zoom
    • Integrating with MailChimp
    • Integrating with Google Analytics
    View Details
  • Financial and Accounting

    • Accounting Method
    • Tracking Taxes on Expenses
    • Xero Integration
    View Details
  • Customizing PoleBuddy

    • General Settings
    • Customizing the Appearance
    • Updating Business Information
    • Custom Invoices, Receipts, Tickets, etc.
    • White-Labelling/Studio-Labelling
    View Details
  • Getting Help

    • Email
    • Support Tickets and Bug Reports
    • Live Chat
    • Dedicated Support Group
    View Details

Support Topics

  • Getting Started
  • Using PoleBuddy Every Day
  • Studio
  • Auditions, Events, and Ticketing
  • Retailing
  • Planning and Financial Reports
  • Legal, Disclaimers, Emergency Contacts, and Required Information
  • Marketplace and Advertising
  • Integrating with External Services
  • Financial and Accounting
  • Business Management
  • Insights, Anayltics, Understanding
  • Contact Management
  • Customizing PoleBuddy
  • Frequently Asked Questions
  • Getting Help
  • News, Updates, and Service Notifications

Popular Topics

Contact Us

Call Us

+61 8 7231 9939 (AU/NZ/International)
+1 845 2017 892 (US/Canada)

Email us

contact@polebuddy.com

Mail Us

PoleBuddy
PO Box 38
Dernancourt, SA, 5075
Australia

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